REO Workflow Management

AMG uses a real-time Web-based workflow management system to manage all aspects of the REO default service process. Our Web application is the central control point of all work assignments. Activities executed and managed within the platform include: assignment of properties and service tasks, assignment of vendors, vendor management and workflow and status reports.

Functionality provided:

  • Client assignment of properties and services to be performed by AMG
  • Selection of default and REO services
  • Workflow management, status of all vendor work performed and project status
  • Staff performance metrics
  • Comprehensive vendor performance against service level agreements (SLAs)

Our technology capabilities offer the capacity to manage your portfolio and a redundant data center as part of our business continuity plan.

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